Privacy Policy for Admiral Heating and Cooling of Naples
This page explains what Admiral Heating and Cooling of Naples does with the information you send us. It is short on purpose. We are an air conditioning and heating contractor in Naples, not a data business, and the only personal information we handle is what you type into our contact form or tell us on the phone so that we can come out and look at your system. We do not sell it, we do not trade it, and we do not send marketing on anybody else's behalf. If you want your details removed from our records, call us and we will remove them.
What Our Naples HVAC Contact Form Collects
The contact form on this site asks for your name, your email address, your phone number and a description of what your system is doing. Most people include the service address and the make of the equipment in that description, because we need both in order to turn up with the right parts. The form also asks you to tick a box agreeing to be contacted about your request by phone, text or email. If you call us instead, we take the same details by phone and write them on the job.
How We Use Your HVAC Service Request Details
We use what you send us to respond to your request and nothing else. That means calling you back, agreeing a time, quoting the work, ordering a part, invoicing the job and following up on anything under warranty. If you tick the consent box we may also text you about the appointment, because a text is often the fastest way to tell a customer the technician is twenty minutes out. That is the whole list. We do not build profiles and we do not add you to a mailing list you did not ask for.
We Do Not Sell Your Air Conditioning Customer Information
We do not sell, rent or trade your information to anybody. It is shared only with the people who need it to get the job done, which in practice means the technician assigned to your call and, where a claim is involved, an equipment manufacturer or parts supplier. We also use ordinary business software to run this website, our email and our scheduling, and those providers handle data on our behalf under their own terms. The only other circumstance in which we would hand anything over is where the law requires it.
Cookies and Analytics on Our Naples HVAC Website
This website uses standard web analytics so we can see how many people visit and which pages they actually read. That involves cookies and it records general things such as the page you landed on, the approximate region the request came from and the type of device you used. It is not tied to your name and we do not use it to identify individual visitors. Your browser can block or clear cookies at any time and every page on this site will still work normally.
How Long We Keep Your HVAC Service Records
Service records are kept for as long as they are useful, which is longer than most people expect and for a good reason. Knowing which unit we installed at your address and when it went in is what lets us handle a warranty claim in year six without guessing. We also keep what a Florida business is required to keep for accounting purposes. Contact form messages that never turn into a job are kept for a short period and then cleared.
How to Ask Us to Delete Your HVAC Customer Information
Call (239) 200-1834 and ask. There is no form and no portal to work through. Tell us the name and the service address the record sits under and we will delete what we are not required to hold on to for warranty or accounting reasons, and we will tell you plainly if something has to stay. You can also ask us at any time to stop texting or emailing you and keep everything to a phone call.
Updates to This Privacy Policy for Our Naples HVAC Company
If what we do with your information changes, this page changes with it and the date below moves. Nothing here is written to create a legal obligation we cannot meet, and if anything on this page is unclear, call the office and ask a person.
Last updated 2026-08-19.